Terms Of Service
1. Acceptance of Terms
Welcome to Akuvi's African Collection! By accessing or using our website akuvisafricancollection.com and its associated services, you agree to abide by these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, please do not use our services.
2. Online Shop
Akuvi’s African Collection operates an online store specializing in African products, including clothing, accessories, art, and more.
3. Product Information
We strive to provide accurate and up-to-date product information, including descriptions, images, and pricing. However, we cannot guarantee that all information is error-free. In the event of a discrepancy, we reserve the right to correct any errors and update information as needed.
We accept various payment methods as indicated on our website. Payment is required in full at the time of placing an order.
5. Shipping and Delivery
a. Shipping: We offer worldwide shipping and provide various shipping options including, standard and expedited shipping.Shipping costs and estimated delivery times will be provided during the checkout process.
b. Delivery: While we strive to ensure timely delivery, delivery times are estimates and may vary due to factors beyond our control.
6. Returns and Exchanges
a. Eligibility: We accept returns and exchanges for eligible products within 14 days from the date of delivery.
b. Conditions: To be eligible for a return or exchange, items must be unused, in their original condition, and accompanied by the original packaging and tags.
c. Process: To initiate a return or exchange, please contact our customer support team at email@example.com within the specified time frame. Provide your order number, a description of the issue, and any relevant photos.
d. Return Shipping: Customers are responsible for return shipping costs unless the return is due to a defective or wrong item sent by us.
7. Refund Policy:
a. Eligibility: Refunds are issued for eligible returns or in cases where products are out of stock or unavailable for shipment.Shipping costs and fees may not be refundable.
b. Process: Once your return is received and inspected, we will send an email notifying you of the approval or rejection of your refund. If approved, the refund will be processed to the original payment method within 2-4 business days.
7. Intellectual Property
All content on our website, including images, logos, text, and graphics, is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute our content without our explicit permission.
9. Limitation of Liability
We are not liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our services, even if we have been advised of the possibility of such damages.
10. Changes to Terms
We reserve the right to modify these terms at any time. Any changes will be effective upon posting on our website. It is your responsibility to review these terms regularly.
12. Contact Us
If you have any questions or concerns about these terms or our services, please feel free to contact us at firstname.lastname@example.org